I’m running late
Due to the fact that we have a full day [...]
I have more than 12 guests
Additional Party Guests (guests that will receive the party food [...]
What if the Birthday Child is 3 years or younger?
Children 3 and under are always free. They will not [...]
What if it rains?
The luxury of a retractable roof is that when it [...]
I want to add-on food and additional items. When and how to do I do that?
All additional food can be ordered by the main contact [...]
Can I change the food I originally reserved for the party?
We will call you a week before your party date [...]
Some of the party guests will not arrive at the park when I do. How do they get their ticket?
We do require a guest list. When you check-in at [...]
What can I bring?
Decorations such as table covers, balloons, and your own themed [...]
Can I bring my own cake?
Yes, as long as you have purchased a birthday package. [...]
My party is not until later in the day. Can I arrive at the park before the start of the party?
Absolutely! You can check-in any time after we have opened [...]
