(Left to Right): Marc Kapiloff (Director of Food & Beverage), Lauren Colvin (Director of Corporate Sales), Michael Hays (General Manager), Chelsey Lamar (Director of Marketing & Events), and Eric Arthur (Director of Group Sales)
American Resort Management, LLC is proud to bring Eric Arthur on-board as the Director of Group Sales!
Eric is our main point of contact for all things groups, which will entail building professional contacts and the development of group business with schools, churches, extracurricular clubs and organizations, attending tradeshows and events, and overseeing the birthday management team!
Eric got his start in Orlando, Florida where he worked as an Entertainment Supervisor of Universal Studios, and then as a lifeguard at Walt Disney World’s Blizzard Beach Waterpark. He then got into sales, and has gained a tremendous amount of sales and customer service experience within hospitality and entertainment at Gaylord Palms, Gaylord Texan, Gaylord Entertainment Attractions, and the Hard Rock Café in Dallas.
Eric loves a sunny day in the pool with friends and family, making his co-workers laugh while repeating words that he finds funny, visiting Walt Disney World (and Orlando, in general) as much as possible, and keeping the office AC on the coldest temperature possible. (The rest of us are freezing!!!)
We asked Eric several questions to get to know him a little better, and here are his responses:
Choose a movie title for the story of your life.
What, if anything, have you ever re-gifted?
A pack of 12 shot glasses that were the 12 days of Christmas
What’s the strangest talent you have?
I can do Disney Character Signatures!
What was your childhood nickname?
Do you have any strange phobias?
What’s your favorite flavor of Pringles?
Do you have any pet peeves? If so, what are they?
Fake People, Liars and Cheaters
What are three things on your bucket list?
Go to Australia, Open a Theme Park and Take an RV Road trip to all the major theme parks in the US.
If you could have any one superpower, which would you choose?
I would chose to have the power to make people change their mind!
What are you most looking forward to as part of the Executive Team at Epic Waters Indoor Waterpark?
Working with like-minded individuals who like to show all the guests that come to visit us what amazing customer service we have.